Careers at MBK

Business Office Manager


Working at MBK Senior Living is more than a job-it is an opportunity to enrich the lives of seniors, their families, the professionals that serve them plus be a part of a dynamic and growing team! Our positions provide the opportunity for associates to share their passion and dedication while making a difference in the lives of our storied residents every day.

We are seeking a Business Office Manager for our Tuscany at McCormick Ranch community in Scottsdale, AZ.

The Business Office Manager oversees and administers the community accounting systems and human resource functions, confidentially and in accordance with policies, procedures, and current federal, state and local standards, guidelines and regulations, while demonstrating the Principles and Core Values that MBK embraces.


Essential Job Duties (Include % of time for each responsibility):

  • Perform, administer, and oversee the community accounting functions including but not limited to accounts receivable/collections, accounts payable, and management reports (40%)
    • Accounts receivable duties include but are not limited to: preparing and sending resident billing statements, tracking daily census, making bank deposits, daily changes as indicated per updated addendums, processing refunds or credits, etc
    • Accounts payable and receivable duties include ensuring that accounts are up to date, outside vendors are paid timely, and other related activities
    • Facilitates collections and coordinates resident move in, move out and transfer documentation
    • Works with Corporate to ensure all aspects of resident billing, payment, rent, rent increases, and other related charges are submitted timely and per standard
  • Perform Human Resource and Payroll duties (30%) including:
    • posting job openings, coordinating interviews, background and reference checks, employee physicals, maintain employee files, assisting with FMLA or other leave occurrences
    • Works with appropriate Department Head to ensure all aspects of new employee training and orientation is completed as indicated
    • Coordinate all payroll functions, including generating payroll reports for department heads as indicated
    • Coordinate all payroll function, including confirming hours worked with supervisors, transmitting payroll information timely for processing, tracking and reporting any labor variances or discrepancies to the Department Head and/or Executive Director
    • Manages employee benefit programs including communication to employees of plan details and eligibility requirements, ensuring timely enrollments and terminations from the plans and making certain that employee deductions are recouped
    • Maintain all aspects of employee files, base wages, tax withholding, wage rate, and annual or merit increases as indicated
    • Maintain and update all resident, personal and insurance files as indicated
  • Manage, plan, develop, organize, schedule, evaluate and direct the Front Desk department, in accordance with all community policies and procedures (20%)
    • Hire, train, supervise and manage the work performance of the front desk associates
  • Coordinate and work closely with Executive Director, Department Heads and Corporate Office on community issues (10%) regarding:
    • any legal issues including but not limited to subpoenas, unemployment, labor and disability claims
    • ensure that all worker compensation claims are managed in accordance with community policy
    • maintain and update OSHA binder

Non-Essential Job Duties:

  • Perform other duties or special projects as assigned/requested by the Executive Director
  • Responsible for ordering and maintaining office supply inventory
  • Display tact and friendliness when dealing with residents, associates, and visitors
  • Promote a spirit of teamwork and cooperation in accordance with the MBK principles and core values
  • Attend morning staff meeting

Supervisory/Management Responsibilities (Job Title(s) & # of Employees):

  • Receptionist = ranges from 1 to 6 employees, average=4 employees


Minimum Job Requirements (Include education, experience, special skills, licenses, certifications):

  • High school diploma or GED
  • Background clearances (as required by government regulations) is mandatory
  • Complete a health screening and provide negative TB test results (must be within the last 6 months or within 7 days of employment) is mandatory
  • Must have solid pc skills and be familiar with several Microsoft Office Suite software programs (e.g. Word, Excel, Outlook, Email, etc.), and other office equipment (e.g. scanners, copiers, and fax machines)
  • Must be able to perform mathematical calculations in support of financial responsibilities, budget, and personnel actions
  • Must be extremely discreet and able to maintain confidential data and information
  • Excellent oral and written communication skills are required
  • including the ability to speak, write and read English
  • Must be able to explain and communicate information to a wide audience and at different levels of understanding, both in writing and verbally
  • Must have the ability to make independent decisions when circumstances warrant, and to remain calm during stressful or emergency situations
  • Must be ability to deal tactfully and professionally at all times with personnel, residents, family members, and guests

Preferred Job Requirements (Include education, experience, special skills, licenses, certifications):

  • Associateu2019s degree or several years of college coursework is preferred
  • Bacheloru2019s degree is highly desirable
  • Fundamental accounting experience/knowledge is preferred
  • Fundamental human resources experience/knowledge is preferred
  • Prior supervisory or lead experience is preferred

Physical Demands (Include lifting, carrying, pushing, pulling, bending, walking, standing, sitting):

  • Must be mobile and able to perform the physical requirements of the job
  • Able to sit for long periods, concentrate, stand, bend as required to complete job duties
  • Able to move intermittently throughout the work day, and throughout the community
  • Able to assist in the moving of residents in emergency situations
  • Able to lift up to 25lbs on occasion, and up to 10lbs frequently

MBK Senior Living is a dynamic, growing company that opened its first senior living community in 2004. We currently have thirty-three communities in six states.

As an MBK community associate, you will enjoy the genuine spirit of caring and collaboration that makes each of our communities so well respected within their local neighborhood. In addition, you will become part of an ever increasing community of professionals who have the passion and dedication of building meaning­ful relationships with our residents and their families now and for years to come.

We offer a rich benefit package including; competitive salaries, 401k retirement plan with employer matching, comprehensive medical, dental and vision insurance, and paid time off.

If you are ready to meet the challenges of this critical role, we want to hear from you!

HIPAA Disclosure:

All associates prior to commencing employment and once employed must not be considered an "Excluded Party" as defined by the Medicare and state Medicaid Programs as well as other federal and state government contract programs. If as an associate you learn you are an Excluded Party, you must present your Excluded Party notice letter to your supervisor immediately. An Excluded Party is a person that the federal or state government found not eligible to provide care and services in a Community that receives Medicare or Medicaid funding. In addition, at all times, during your employment, all associates must be in compliance with certain laws and regulations that affect the company, including but not limited to Resident Rights, HIPAA

Tuscany at McCormick Ranch
Scottsdale AZ